Effective Date: 18/nov 2024
Welcome to Planit.eu! These Terms of Service ("Terms") govern your use of our platform ("Platform"). By accessing or using Planit.eu, you agree to these Terms. If you do not agree, please do not use our Platform.
1. Who We Are
Planit.eu is an online booking platform for experiences, operated by Custom Tours GmbH.
Company Details:
Custom Tours GmbH
Via Generale Guisan 33a,
6900 Massagno, Switzerland
Contact Us:
Email: [email protected]
2. Using Our Platform
a) Eligibility
You must be at least 18 years old to use Planit.eu. By using the Platform, you confirm that you meet this requirement.
b) Account
To book experiences, you may need to create an account by logging in with Google or Facebook. You are responsible for keeping your account secure and ensuring your login details remain confidential.
c) Prohibited Activities
When using Planit.eu, you agree not to:
Misuse the Platform or interfere with its operation.
Provide false information during booking.
Engage in fraudulent or unlawful activities.
We reserve the right to suspend or terminate accounts violating these Terms.
3. Booking Experiences
a) Role of Planit.eu
Planit.eu facilitates the booking of experiences but does not operate or manage the activities provided. Experience providers are solely responsible for delivering the booked services.
b) Accuracy of Information
We strive to ensure accurate descriptions of experiences on our Platform. However, Planit.eu is not responsible for discrepancies or changes made by experience providers.
c) Payments
All payments for experiences must be made through our secure payment system. Refunds and cancellations are subject to the policies of the respective experience provider.
4. Liability
Planit.eu is not liable for:
Injuries, losses, or damages arising from your participation in booked experiences.
Actions or omissions by experience providers.
Issues arising from inaccurate or incomplete user information.
Our total liability, where applicable, is limited to the amount you paid for the booking.
5. Cancellation and Refunds
Cancellation and refund policies vary by experience provider. You are responsible for reviewing the specific terms of the provider before completing a booking.
6. Intellectual Property
All content, logos, and trademarks on Planit.eu are owned by Custom Tours GmbH or its licensors. You may not copy, distribute, or use our content without prior written permission.
7. Privacy
Your use of Planit.eu is also governed by our Privacy Policy. By using the Platform, you agree to the collection and use of your data as outlined in the Privacy Policy.
8. Changes to These Terms
We may update these Terms periodically. The latest version will always be available on our Platform. By continuing to use Planit.eu after changes are published, you agree to the updated Terms.
9. Governing Law and Disputes
These Terms are governed by Swiss law. Any disputes arising from your use of Planit.eu will be resolved in the courts of Lugano, Switzerland.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Email: [email protected]
Address: Custom Tours GmbH, Via Generale Guisan 33a, 6900 Massagno, Switzerland
By using Planit.eu, you confirm that you have read and agree to these Terms.
